Dear Customers Who Are Apparently Terrified of Me,
It’s a phenomenon I witness at least once per shift. I approach your table, ask how it’s going, and attempt to offer drinks or appetizers. I go to great lengths to be friendly. My voice now reaches octaves of cheerfulness I never knew possible until I started waitressing. Even on my most tired or frustrating days, I am confident that I look something along the lines of this: (Like a friendly waitress, that is, not an airbrushed Keri Russell.)
But at least once per shift, one of you gives me a terrified, confused look that leads me to believe I must look like this:
In case you weren’t aware, this is a restaurant, and I am a waitress. It is standard protocol for me to come to your table and engage in radical behavior like asking what you would like to eat. I’m sorry if this is disturbing in any way. If you could please help me better understand this “terrified of my waitress” phenomenon so that I can make the necessary changes to appear less like a hungry demon ready to devour you, I would really appreciate it.
Twenty Something Waitress